Privacy Policy

Last updated: 18 May 2025  |  Effective date: 18 May 2025

This Privacy Policy describes how TitanLobby ("we", "us", or "our"), operated by TitanLobby Pty Ltd (ABN 47 123 456 789), Level 4, 11 York Street, Sydney NSW 2000, Australia, collects, uses, discloses, and manages personal information through the website located at titanlobby.pro (the "Site").

We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: your name, email address, and phone number when you submit our contact form or subscribe to our newsletter.
• Usage data: information about how you access and use the Site, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Communications: the content of messages you send us through our contact form, including any attachments you choose to provide.
• Cookie data: information collected through cookies and similar tracking technologies as described in our Cookie Policy.

2. How We Collect Information

We collect personal information directly from you when you:

• Subscribe to our newsletter by providing your email address;
• Submit an inquiry through our contact form;
• Browse or interact with any page on the Site.

We also collect information automatically through cookies, web beacons, and similar technologies when you visit the Site. Please refer to our Cookie Policy for further details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide customer support;
• To send you our newsletter and editorial updates, where you have subscribed;
• To improve and personalise your experience on the Site;
• To analyse Site usage and monitor the performance of our content;
• To comply with our legal obligations under Australian law;
• To detect, prevent, and address technical issues or fraudulent activity.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: where you have provided explicit consent, such as subscribing to our newsletter or accepting cookies;
• Legitimate interests: to operate and improve the Site, and to communicate with you about matters relevant to your use of the Site;
• Legal obligation: where processing is necessary to comply with applicable Australian laws and regulations.

5. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: trusted third-party companies that assist us in operating the Site, conducting our business, or providing services to you, subject to confidentiality agreements;
• Analytics providers: anonymised or aggregated data may be shared with analytics services to help us understand Site usage;
• Law enforcement: where required by law, court order, or governmental authority.

Any third parties with whom we share personal information are required to handle it in accordance with applicable privacy laws.

6. International Data Transfers

Some of our service providers may be located outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure that the overseas recipient handles your information in a manner consistent with the Australian Privacy Principles.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until they unsubscribe. Contact form submissions are retained for up to 24 months for correspondence purposes.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete personal information;
• Request deletion of your personal information, subject to our legal obligations;
• Withdraw consent to processing where consent is the legal basis;
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us using the details in Section 11 below.

10. Cookies

Our Site uses cookies and similar tracking technologies. For detailed information about the cookies we use and your choices regarding cookies, please read our Cookie Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:

• TitanLobby Pty Ltd
• Level 4, 11 York Street, Sydney NSW 2000, Australia
• Email: [email protected]
• Phone: +61 2 9000 1234

We will respond to your request within 30 days of receipt.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.